Resources and News

Salesforce Field Service: A Scenario-Based Look
If you’ve read our last two blog posts you have an idea of why an organization would adopt Salesforce Field Service and perhaps even a

Field Service Lightning – the key to taking your service system to the Next Level
[On September 1, 2020 Salesforce changed the name of “Field Service Lightning” to “Salesforce Field Service.”] Cloud Next Level has been supporting Field Service Lightning

Field Service
Are You Ready to Take Your Field Service Team to The Next Level? [On September 1, 2020 Salesforce changed the name of “Field Service Lightning”

Salesforce Optimization
CheckpointID a Case Study in Salesforce Optimization THE CHALLENGE: A startup, CheckpointID, with no certified Salesforce Administrator on staff, needed help for their “accidental administrator.”

Salesforce Summer ’20 Release Highlights
The Salesforce Summer ’20 Release was delayed initially due to the COVID-19 pandemic, but we now have solid dates and information about what this update

Salesforce Future Feature Retirement – What you Need to Know
We all know how innovative and forward-looking Salesforce is. With all that innovation and new product development also comes some feature retirement. Out with the

How Salesforce’s Work.com Can Help You Restart Your Business
Salesforce is using their stellar technology team together with business and health professionals to bring businesses back in a safe and healthy way that allows for personal safety and economic viability.

Salesforce Data Recovery Service Retirement
At Cloud Next Level we know that the data in your Salesforce incident is probably the most valuable asset your company owns.